TERMS & CONDITIONS
GENERAL
These terms and conditions (the Terms) constitute an agreement between Plc supply spot, MB, registration number 305675435, registered domicile at V. Nagevičiaus g. 3, 08235 Vilnius, Lithuania (the Seller) and you, based on which the Seller will make it possible for you to purchase goods (the Goods) sold at https://plcsupplyspot.com/ online store (the Store).
You may communicate with the Seller using the following contact information:
Phone: +(370) 696 54842
Email address: info@plcsupplyspot.com
Address: V. Nagevičiaus g. 3, 08235 Vilnius, Lithuania
The Store is intended for professionals, wholesalers (B2B) who purchase Goods in connection with their business, trade, craft, or profession. If you are not a professional and you need the Goods, please contact the technician, who will help you to choose the right Goods for you and order them from the Store.
You have the right to make purchases on the Store only if you are acting in connection with your business, trade, craft or profession (other than for consumer purposes) and you are able to enter into a binding contract with the Seller under applicable law, and only if you comply with these Terms and applicable law. By placing an order, you confirm that you comply with the requirements of this paragraph and undertake to comply with the Terms. The Seller relies on this confirmation and considers the contract of sale to be with a business customer (not a consumer) until proven otherwise.
PURCHASING
Whenever you visit the Store and select the Goods, a shopping cart will be created based on your choices.
Once the shopping cart has been created, you will have to enter the information necessary for the delivery of the Goods selected. Make sure that the submitted information is correct and that the ordered Goods comply with your wishes. You will have an option to correct errors, if any, before confirming the order. Personal data provided by you will be processed in accordance with the Privacy Policy.
You agree that by placing an order with the Store, you undertake to pay the price for the Goods indicated in the order. The price specified by the Store and on the order includes all taxes except for a delivery fee for the Goods, which will be additionally payable by you (unless otherwise specified by the Store). All prices at the Store and on the order are indicated in Euros.
You may pay for the Goods in the following ways: e-banking, credit card, wire transfer.
Payment must be made immediately after placing the order.
Following your confirmation of the order, the Seller will receive full information about the order. The order will be deemed placed when received by the Seller, which will mean, at the same time, an agreement made between you and the Seller. Nevertheless, the Seller’s obligation to carry out such agreement will not arise unless the Seller receives a payment service provider’s confirmation of payment for the Goods.
Once the order has been placed and paid for, an email letter will be sent to the address indicated by you to specify the Goods ordered and the details provided by you.
Having received the confirmation of payment for the Goods ordered, the Seller undertakes to carry out your order.
CHARACTERISTICS AND QUALITY OF THE GOODS
Characteristics of the Goods will be included in each description of the Goods provided at the Store. The Seller will seek to ensure that the Goods comply with the legal requirements and are suitable for their intended use.
By placing an order, you acknowledge being aware of the fact and understand that the colour, shape, or other features of the Goods on display at the Store may not coincide with the actual size, shape, or colour of the Goods due to the characteristics or settings of the monitor/other device being used by you. Such differences will not constitute defects of the Goods, except if such differences will be caused by the actions of the Seller or its related persons.
The Seller undertakes to deliver the Goods which correspond to the information given in the description of the Goods provided at the Store. The Seller also undertakes to provide you with the range and quantity of the Goods specified in the order but will not be held liable for any inaccuracies in the range or quantity of the Goods so delivered if such inaccuracies result from your failure to provide correct information in the order placed with the Seller.
DELIVERY OF GOODS
When placing orders for the Goods, you must select a mode of delivery and indicate a delivery address.
Please note that all delivery times are set as estimates. We always strive to deliver orders as soon as possible but sometimes deliveries may take longer due to high volume of orders or the availability of delivery service providers. Please check the information on the delivery status that is always updated by the Seller. Once your order has been shipped, you can check the delivery status by entering a tracking number in the service provider’s system.
If after having collected your purchase, you discover that it does not contain the Goods you have ordered, contact the Seller immediately.
The Goods will be packed depending on their nature to ensure their suitability for use upon delivery.
REPLACEMENT OR RETURN OF GOODS
Warranty
Each Good shall be covered by the warranty of 12 (twelve) months or another warranty as extended by its manufacturer.
Claims for defects arising from the use of the Goods may be made during their warranty period. The warranty period shall be calculated from the date of delivery (handover) of the Goods to the Buyer.
The warranty is void if the defects are not due to the fault of the Seller or the manufacturer of the Goods, for example due to improper use, installation not in accordance with the manufacturer’s requirements, etc. The Seller or the manufacturer shall not be liable for defects, damage, irregularities or other deficiencies in the Goods caused by the Buyer or persons acting on the Buyer’s behalf or in the Buyer’s interests storing, operating, installing or otherwise using the Goods in a manner not in accordance with the manufacturer’s installation instructions for the Goods.
If, during the warranty period of the Goods, the Buyer discovers that the Goods purchased at the Store are of inadequate quality and defective, the Buyer must immediately, but no later than within 5 (five) working days of the discovery of the defect, notify the Seller at the email address specified at the beginning of these Terms. When notifying the Seller, the following must be provided:
- photos of the faulty Goods showing the defects;
- proof of purchase (invoice received when buying).
In resolving the Buyer’s justified claims regarding the quality of the Goods, the Seller shall replace the Goods with similar quality goods within a period of time agreed between the parties or make a refund.
Other cases
Goods that are of good quality and free from defects shall not be exchanged or returned unless otherwise agreed with the Seller.
The Goods shall not be replaced or returned after the expiry of the warranty period.
INTELLECTUAL PROPERTY
The Goods bear trademarks and other identifiers that belong to the Seller and/or other parties and are protected by law. All intellectual property rights to the Goods (their separate parts) also belong to the Seller and/or other parties.
Any trademarks and logos used by the Store, its domain name, the Store itself and its website (including any individual elements thereof, such as texts, photographs, drawings, and other material posted on the Store/the website) also presentation, image, design of any page of the Store/the website as well as all intellectual property rights to the same solely belong to the Seller and/or other parties. You agree not to reproduce, modify, or otherwise use that intellectual property without separate written consent of such property rights holder.
LIABILITY
You must provide the Seller with the requested information which must be accurate and complete. You are liable to ensure that the delivery address is indicated correctly.
The Seller’s liability for the quality and delivery of the Goods is the same as determined in the applicable laws and regulations.
You are responsible for protecting your log-in data in any event. However, if you have noticed any unauthorised use of your log-in data, contact the Seller immediately.
MODIFICATION AND DISCONTINUATION
The Seller will be free to modify these Terms from time to time. The latest (valid) version of the Terms will always be available at the Store. You must read the Terms then in effect before confirming your order. When confirmed, the order will be governed by the Terms in effect on the confirmation date.
The Seller will be allowed to stop selling online (close the Store) at any time. Such discontinuation of activity will not affect any sale and purchase agreement then in effect.
MISCELLANEOUS
The laws of the Republic of Lithuania will apply to the execution and interpretation of these Terms and of each sale and purchase agreement.
Any dispute, disagreement or claim arising out of, or in connection with, these Terms or any sale and purchase agreement concerned (including any breach, termination, or validity of the same) shall be settled by negotiation.
All notices and other communications relating to the purchase at the Store and to these Terms will be delivered via email (if to the Seller – at the email address indicated above, and if to you – at the email address given when placing your order).
If any provision of these Terms is or becomes invalid (either in whole or in part) that will not affect the validity of the remaining provisions.
These Terms were last updated on 23 June 2024.
